Buckingham Palace on a Friday Evening

This is an old story I like to tell. With a bit of an Aesop’s fable about it.

At the end of a long week, very late on Friday afternoon I took a call enquiring about fleece jackets and polo shirts from a “David”.  I was in a very good mood, though I can’t remember why.  Anyway he asked lots of questions and I answered the best I could, in fact thought I do say so myself.  In the end I thought it would be a good idea for him to see some samples of the clothing he was interested in for his staff.  I explained we offer a free sample service, we just ask that the garments are returned within two weeks.

All good happy stuff.  I also explained that we take credit card details although we would not take from the card – unless our goods were not returned. Still happy stuff.

I ask for Davids address to send the samples to and he starts…………….. “The Royal Household!”.  I stopped.  You are going to say Buckingham Palace next aren’t you I said.  The answer was yes and then I explained I would still need his credit card details!  It was a great afternoon and we did go on to supply The Royal Household with some of the uniform for their gardeners.

The lovely thing about this story that I never know who is going to call us next and although all our customers are top of my list I couldn’t help but be excited about supplying The Royal Household, Buckingham Palace.

This was  a while ago but do I still have them down as a customer?- You Bet!

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